E-Commerce Account Executive

Job Summary:

As the leading role for account management on Lazada, Shopee, Zalora and other main e-commerce marketplaces in SEA; Account Manager liaises between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Forecast, track and report key store metrics on main e-commerce platforms, identity improvement areas to increase the sales of brand official store. Build and maintain strong, long-lasting client relationships.

Duties and Responsibilities:

  • Be responsible for all brand official store related matters on E-commerce platforms like Lazada, Shopee, Zalora and etc;
  • Serve as the lead point of contact for all account management matters between platforms and brand team;
  • Build and maintain strong, long-lasting client relationships;
  • Excellent negotiation skill;
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives;
  • Make yearly, quarterly and monthly sales plan, forecast and track key metrics of store performance on platforms;
  • Identify areas of improvement of account on platforms to meet sales quotas;
  • Prepare reports on

Job Qualifications:
[Indicate the minimum requirements to perform the essential job functions of the position.]

Education Attainment:

BA/BS degree or above in business-related field.

Work Experience:

– Proven work experience in Lazada, Shopee or Zalora;
– Proven work experience as an Account Manager, Sales Account Manager or relevant role;
– Excellent listening, negotiation and presentation abilities;
– Strong verbal and written skills in English, Chinese skill is a bonus

 

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